Webshop NEO NAIL TECH (hereinafter: “NEO NAIL TECH”) is a company listed in the Dutch Trade Register under file number 61478296 and VAT number NL0041840840 having its registered office at Louise Marie Loeberplantsoen 12, 1062 DD Amsterdam, the Netherlands.
These general terms and conditions apply to all purchasing and sales agreements concluded by NEO NAIL TECH and its customers via www.neonail.tech and all its sub-domains.
No agreement can be created without your agreement to these terms and conditions. No products can be bought without an account.
By placing an order with the NEO NAIL TECH webshop, the customer declares to accept the terms and conditions.
NEO NAIL TECH cannot guarantee that the content of the site is always free of inaccuracies and typographical errors. Neither can we guarantee that all information is up to date. NEO NAIL TECH is entitled to change the content of the site at any time.
The colours on your screen may differ from those of the original product. This depends on, among other things, your computer settings. We make every effort to display the correct colours on our webshop.
All prices are in euros and are inclusive of Dutch VAT of 21% and exclusive of shipping costs.
We accept payments via iDEAL (in the Netherlands), PayPal, Mister Cash (in Belgium), Visa, MasterCard and bank transfer.
After you have placed your order, you will receive an automatically generated confirmation by e-mail.
Payments are processed by pay.nl.
The items are delivered by PostNL.
Delivery time commences as soon as NEO NAIL TECH has received payment from the customer.
Orders are dispatched within 2 business days after receipt of payment. All orders that are not in stock are dispatched within 12-15 business days after receipt of payment.
We are open from Monday to Friday and not on public holidays.
You may return an item within the seven-day period following the item’s delivery.
An item being returned must always be reported and sent in accordance with the returns procedure as otherwise the refund may be delayed.
The items must be delivered to the storeroom within seven days of the request to return the items concerned.
The goods must be sent back to us in perfect condition.
Returned items will only be accepted if packaging are intact and affixed.
NEO NAIL TECH will not accept any items whose labels are missing.
Following the 14-day period, NEO NAIL TECH will assume that the customer is satisfied with the order.
NEO NAIL TECH is not responsible for any damage, theft or loss.
Defective items are exchanged for the same type of product in the same colour design and size, subject to availability. Refunds for defective items will be effected within 30 days of delivery.
Customers that wish to make a complaint can do so by sending an email to firstname.lastname@example.org
Items may only be returned to:
NEO NAIL TECH, Louise Marie Loeberplantsoen 12, 1062 DD Amsterdam, the Netherlands.
In the event of force majeure, NEO NAIL TECH is entitled to dissolve the agreement between NEO NAIL TECH and the customer. Force majeure is a serious hindrance at NEO NAIL TECH or transport standstill.
This website and all sub-domains are the intellectual property of NEO NAIL TECH; nothing may be copied or used without NEO NAIL TECH’s permission.
Personal information will be saved and treated with care; it will not be passed on to third parties and will only be used for the delivery of your order.
NEO NAIL TECH webshop uses Secure Socket Layers (SSL), the industry standard for the transmission of information used to process orders.
All rights reserved
All material on the pages of www.neonail.tech is copyright protected.
It cannot be used for any purpose whatsoever without first obtaining our express written permission in advance.